The Westin Athens Astir Palace Beach Resort
40 Apollonos Street - Astir Palace Complex, 16671 Vouliagmeni, Athens - Vouliagmeni, 16671, Greece
Phone: +30 210 8902000
3.9/5 (69 reviews)
Recharge on the Riviera, Revitalise in Athens
Thanks to its unique setting on the private peninsula, the Astir Palace Resort in the heart of the Athenian Riviera, The Westin Athens offers the best of both worlds. Relax at classic seaside resort, with cosmopolitan Athens city life just a short drive away. Have an invigorating swim or comfortably lounge at our Olympic-sized pool and private beach, or enjoy a variety of delicious dining venues that satisfy your every gourmet craving at this luxury resort hotel in Athens.
Clean, contemporary lines and a cool, restful colour palette make The Westin Athens's 162 guest rooms and suites the epitome of stylish elegance. Each is graced with the sumptuous Heavenly Bed® and a private balcony offering captivating and undisturbed views of the Saronic Gulf.
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Hear from our guests about their stay from 69 verified guest reviews
74%of our guests
recommend this hotel
While I have stayed at this resort in the past, I find the need to write about the positives and possible improvements to this great property.
The resort on its own compares to few in Greece. its location, grounds and beautiful waters sparkle majestically.
It's the staff that can make a hotel shine to its glory. While the Front desk and bar staff were great its the behind the scenes that needs immediate repair.
Greater attention to the room preparation must be made by the hotel staff.
In my first 45 minutes; I requested my bags to be delivered on two occasions (once in receiving my keys and half hour later with a call to front desk) which I had checked in earlier prior to receiving my room keys.
Upon entering the room; I could not open the safe. Call to front desk; sent their security person up within 20 minutes.
Tried to work the TV in room; no power. Called and had the TV repairman in. Seems that the rooms power to the TV unit had been completely discharged from the plug.
Waited 45 minutes now for all this to rectify itself but still no bags. Finally went down to front desk and recovered my three bags myself and brought them to my room.
The next morning, one of the girls at the front desk apologized and insisted that she requested the bags to be brought up twice. It seems that the hotel expects a two man operation to handle the following;
(porters, baggage check-in; taxis departures/ arrival) This may be fine in November or February (off season) but it is lacking in service and expectations for the clientele and the busy summer season.
My suggestion to the GM; move waiters from your dining facility that are either delegating order to others or arguing in front of guests on who should deliver plates to a quality control team to your rooms. This was actually comically to watch as the Manager in this area would try to calm staff members, not to shout where guests would hear them.
A property of this magnitude should not have it's rooms delivered to a guest's hands until it is checked and reviewed. One would expect the maids to see that no lighting is available in the shower and report such to maintenance. Not a chance!
Hopefully, the GM will recognize these events and try to implement a system for internal procedures which are expected.
If he doesn't; he need have to worry too much. I will stay there again as I refuse to let staff that are not properly trained to provide "great customer attention" affect any part of my trip at the Westin.
Regrettably, this is the Greek standard.
My message to travellers here, go with the flow and you will enjoy yourself in this beautiful place. Go against the grain of the Greeks and you will truly miss the beauty of this resort and country and will no doubt be worrying about their negative attitudes towards guests and performing at a high level of service which is more than obtainable.
Staff Accountability can be the only way to enhance this resort.
If the hotel could run as 50% as efficiently as it's Japanese Sushi (Nobu) restaurent on the property. Now that would be something to be proud and excited about as a Greek visiting his homeland.
- Private sandy beach
- Olympic sized swimming pool with sea water
- Free Wi-Fi in all public areas
- Tennis, basketball, mini soccer, fitness center and a nearby golf course
- Private Helipad available within the resort
- Explore neighboring Arion Resort & Spa for more services & facilities
How to get to The Westin Athens Astir Palace Beach Resort
Reaching The Westin Athens, Astir Palace Beach Resort is easy, with the Athens International Airport just 15.5 miles (24 km) away. Athens city centre is the same distance away, for easy access to a wealth of cultural attractions, such as the historic Acropolis and other treasures. Only a few minutes from the resort is the elegant district of Glyfada, renowned for its high-end shopping.
- Eleftherios Venizelos - Athens International Airport
- Athens City Centre
How To Get Here
Unforgettable experiences to savour at The Westin Athens
During the day, enjoy delicious Greek and Mediterranean food in a casual and relaxing atmosphere. In the evening, experience the incomparable sunset and exceptional gourmet cuisine in one of the resort's restaurants.
- Galazia Hytra
- Sofa Bar
- Blue Pool Bar
- Matsuhisa Athens
Hours Of Operation
Make your meeting a successful story to tell
Flexible meeting spaces, with great adaptability to any demanding aspect of the international business world, the Westin Athens has accommodated a wide range of events, from fashion shows to automotive presentations and global congresses.
- 12 Meeting Rooms
- Flexible Indoors & Outdoors meetings and events venues
- Natural Daylight